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When I not too long ago visited China, for the primary time for the reason that pandemic, I traveled to Shenzhen in a bid to unlock my 15-year outdated Tencent social media account.
I’ve tons of private stuff—diary entries, chat logs, emails—locked away in Tencent’s prompt messaging platform QQ. My account was all of a sudden suspended in November 2021, months after I used it to report on a narrative about QQ’s censorship of LGBTQ content material, and to attach with sources for different tales. But it wasn’t clear whether or not that exercise resulted within the suspension.
I’d principally given up on ever accessing it once more, till I discovered about Tencent’s weirdly secretive customer support middle in Shenzhen. It’s a final resort for determined customers keen to make the journey to satisfy with a consultant to make their case. Read the full story to search out out what it’s like inside.
Zeyi’s story is from China Report, his weekly publication supplying you with the within observe on all issues occurring in China. Sign up to obtain it in your inbox each Tuesday.
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