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SUN & MOON Riverside Hotel Selects INTELITY to Integrate Tech in Supporting Guests


SUN & MOON Riverside Hotel Selects INTELITY

“We have so many extra methods to service our visitors and we plan to comply with the longer term by investing in expertise leaders, like INTELITY.”

INTELITY®, supplier of hospitality’s main visitor expertise and employees administration platform, introduced at present a cope with SUN & MOON Riverside Hotel to implement the INTELITY platform and cellular app with cellular check-in and cellular key for a totally digital visitor expertise.

From tropical seashores to lush forests and historic temples, Cambodia is a popular vacationer vacation spot stuffed with historical past, tradition, and journey. Located within the rising capital metropolis of Phnom Penh, the brand new SUN & MOON Riverside Hotel is a 23-story high-rise city resort situated on the Bassac River waterfront close to the Monivong Bridge and surrounded by eclectic markets, delicacies, arts, and cultural actions. Determined to supply visitors with premier hospitality expertise, SUN & MOON Riverside Hotel is concentrated on servicing visitors with a contactless and handy strategy to greatest fulfill visitors’ desires and desires, and guarantee visitors have a superior expertise throughout their keep.

“We are lucky that SUN & MOON Group’s founder and proprietor, Okhna Dr. Chear Ratana, actually understands the significance of supporting expertise within the hospitality trade and wishes to construct lodges built-in with expertise throughout their foundational levels,” mentioned Noel Furrer, SUN & MOON Hotel Group’s General Manager. “The journey market is altering, and we should additionally change the way in which we take into consideration expertise. We have so many extra methods to service our visitors and we plan to comply with the longer term by investing in expertise leaders, like INTELITY. Here at SUN & MOON Riverside Hotel, our mission is to pioneer the hospitality trade right here in Cambodia as a nationwide model, and we wish our uniqueness to be enhanced with developments in expertise, particularly cellular check-in and cellular key.”

Using the INTELITY cellular app, visitors will be capable to check-in to their reservation and entry their rooms with a cellular key, all on their private cellular gadget. Throughout their keep, visitors can order in-room eating, request providers, view resort facilities, and even join with resort employees with visitor messaging all by way of the cellular app. The seamless INTELITY platform will enable employees to trace and fulfill visitor requests simply and effectively by way of INTELITY’s GEMS interface. From the enterprise facet, the INTELITY cellular app will assist the resort to save lots of printing prices, to push promotions to visitors on the proper time, and to get on the spot visitor suggestions with a click on. “We want to give our visitors the expertise of utilizing expertise and their very own units, which helps pure human conduct. Guests will be capable to obtain and work together with the app, or nonetheless select the traditional strategy; the selection is theirs,” continued Furrer.

SUN & MOON Riverside Hotel additionally chosen the INTELITY platform for its strong suite of cellular capabilities and integrations with the resort’s present PMS, POS, and Spa methods. The 200-room resort will embrace a connoisseur restaurant with personal eating rooms, a pool membership, health heart, spa, lounge bar cafe, VIP government lounge, cinema and KTV, terrace and cabanas, 5 assembly rooms, and a big ballroom.

“We are proud to work with such a novel property,” mentioned Robert Stevenson, INTELITY CEO. “The INTELITY platform will empower SUN & MOON Riverside Hotel visitors to handle check-in and cellular key on their private gadget, offering a sophisticated, distinctive, and customized expertise together with distinctive visitor service.”

For extra details about the INTELITY platform or to request a demo, please go to intelity.com/demo. For extra data on SUN & MOON Riverside Hotel, please go to http://www.sunandmoonhotelgroup.com/hotels/riverside-hotel/

About INTELITY

INTELITY is the worldwide chief in contactless visitor expertise expertise, uniting cellular, in-room, and operational instruments into one fully-integrated hospitality platform. INTELITY has gained quite a few awards together with changing into the “Official Guest Engagement and Staff Management Platform Provider” of the distinguished Forbes Travel Guide. The INTELITY platform is used at boutique lodges, casino-resorts, luxurious residences, international resort manufacturers and extra in over 60 international locations throughout 6 continents. For extra data, go to http://www.intelity.com.

About SUN & MOON Hotel Group

Welcome to SUN & MOON GROUP. By our imaginative and prescient and mission, we actively take into account the sustainability of our companies and the advantages for all our stakeholders. Within our firm’s philosophy, we consider that everybody can contribute and in the end profit from what we do, and we’re dedicated to attaining some crucial objectives collectively. Our prime goal is to serve our shoppers, and in return, our want is to see the identical folks reciprocate by accepting and recognizing what we do – to transcend the expectations. In this difficult international setting, we consider that varied types of collaboration will each assist us to develop and to beat the obstacles that will usually be introduced earlier than us. With two resort properties within the coronary heart of Phnom Penh, Cambodia, wellness, sustainability, and neighborhood stewardship are core to the SUN & MOON hospitality philosophy. For extra data on SUN & MOON, go to http://www.sunandmoonhotelgroup.com/. Follow us: Instagram Telegram Facebook

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