PDQ Restaurant Selects Flybuy to Power Their Pickup Program

WASHINGTON (PRWEB)
April 06, 2023

PDQ Restaurants, the famend fast-casual chain well-known for its recent and flavorful hen tenders throughout 62 areas, has introduced their partnership with Flybuy, the industry-leading location know-how platform, to energy their in-store and curbside pickup program. In response to the rising demand for pickup service, PDQ carried out Flybuy know-how brand-wide to streamline operations and supply prospects with an distinctive expertise.

The Flybuy platform is absolutely built-in with Olo Ordering, Rails, and Dispatch, and gives PDQ workers with full visibility into company and supply drivers ETA, journey, and arrivals in real-time as they strategy the restaurant, guaranteeing that workers can prioritize, put together and hand-off orders rapidly and effectively.

PDQ optimizes its Olo Dispatch and Rails supply service supplier (DSP) operations with Flybuy, offering PDQ workers with full visibility of incoming supply drivers, offering a quick and environment friendly order handoff regardless if the order was positioned on a 3rd party market or their very own direct channels. Reducing supply driver wait occasions has been a high precedence for PDQ, as they wish to present finish prospects with a scorching, recent meal, as in the event that they had been eating within the restaurant.

In addition to Olo integrations, PDQ has built-in Flybuy know-how with the My PDQ Mobile App, delivering a very frictionless expertise to company, irrespective of how they select to dine. The streamlined operation gives clear directions to company, permitting them to speak with the restaurant and revel in quick service. This creates a loyal buyer base that returns to PDQ many times.

Flybuy is a game-changer for PDQ staff members, offering them with a robust instrument to prioritize order preparation primarily based on precise arrival occasions and handle dine-in, takeout, and supply orders. The Flybuy dashboard gives workers members location updates, ETAs, and arrival notifications for incoming prospects and supply drivers, guaranteeing that orders are ready rapidly and effectively. Additionally, staff members are supplied with details about the pickup technique (in-store, curbside, drive-thru), the client’s identify and automobile data, tags for simply forgotten objects like “drinks” and “shakes,” and any particular objects that require further prep time. With this data, staff members can have the orders prepared and ready for a right away handoff, offering a scorching and recent meal to company.

“We are thrilled to associate with Flybuy, whose progressive platform has introduced our off-premise enterprise to the following degree,” stated Ken Bott, Head of Digital for PDQ. “Their know-how permits us to handle our orders effectively, cut back wait occasions, guarantee meals freshness, and finally present our company with an distinctive expertise that results in elevated buyer satisfaction.”

“Our partnership with PDQ Restaurants is an thrilling alternative for Flybuy to showcase our innovative location know-how platform and assist them drive top-line income,” stated Marc Wallace, CEO of Flybuy. “Our know-how gives a streamlined pickup answer that creates loyal prospects and saves eating places cash by decreasing remakes, refunds, and order errors. With Flybuy, PDQ can take its buyer expertise to the following degree and drive income by means of repeat enterprise.”

PDQ’s pickup program powered by Flybuy is now out there in any respect of their areas nationwide, apart from the PDQ Test Kitchen, airport, enviornment or stadium areas.

About https://www.flybuy.com/Flybuy | Radius Networks

Flybuy is a Radius Networks’ platform that helps eating places and retailers generate repeat prospects by implementing a complete, turnkey, location-based system utilized in greater than 50 international locations. Flybuy makes use of proprietary machine studying and placement AI to make operations extra environment friendly and enhance the visitor expertise. The Flybuy platform contains: Flybuy Pickup for curbside, in-store, and supply driver pickup optimization; Flybuy Drive-Thru for drive-thru pickup and loyalty automation; Flybuy Tableside for dine-in ordering and desk service options; and Flybuy Notify for proximity-triggered advertising and marketing and engagement.

About PDQ

Founded in 2011, award-winning PDQ – “People Dedicated to Quality” – gives chef-driven recipes and conscious substances sometimes present in a advantageous informal restaurant with the worth, pace and comfort of the quick meals and quick informal phase. Outback Steakhouse co-founder Bob Basham and MVP Holdings CEO Nick Reader are the 2 principal house owners of PDQ. Beloved all through the Southeast and now past for its well-known hand-breaded hen tenders and signature sauces, PDQ additionally crafts scrumptious sandwiches and salads recent in retailer, every single day. PDQ is dedicated to creating deep roots in its native communities and has given over $6 million in {dollars} and in-kind donations to native charities, colleges, and organizations since its inception. On October 30, 2011, the unique PDQ restaurant opened its doorways in Tampa (FL) and the idea now has 62 areas all through Florida, New Jersey, New York, North Carolina and South Carolina. For extra data, go to http://www.eatPDQ.com.

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