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Panaya: World chief in SaaS-based Change Intelligence for Salesforce, SAP & Oracle Business Applications


There is little question that change is essential for the expansion and innovation of each group. In enterprise, similar to in life, change might maintain many dangers. Panaya was established with the imaginative and prescient of serving to organizations handle adjustments to enterprise purposes, corresponding to CRM and ERP, quickly and with out compromising on high quality whereas making certain that these enterprise purposes won’t change into a bottleneck for the enterprise.

ForeSight is Panaya’s resolution for Salesforce. The Salesforce platform serves as the information hub of the group, and customarily, it has a touchpoint with each a part of the enterprise. A single change in Salesforce can doubtlessly affect the revenues, gross sales efficiency, and the group’s service stage. Panaya strives to offer clever options to make its purchasers environment friendly and risk-free.

Accelerating Growth of Organizations

Panaya’s Change Intelligence resolution allows Salesforce professionals to see the total affect of any deliberate change they intend to make earlier than going stay. It factors out precisely what might break, what ought to be fastened, cleaned, or eliminated, and easy methods to handle testing based mostly on danger.

The difficult a part of implementing adjustments is {that a} single localized replace can have surprising results over time – on account of a number of fixes, legacy processes, and workarounds. This problem makes it tough to plan the subsequent steps in upgrades, migrations, or, extra broadly, digital transformations.

Panaya ForeSight Vision is to allow ‘organizations’ hypergrowth whereas coping with the brand new world by creating an accelerated, protected, and good Salesforce expertise. The purpose is to assist the corporate’s clients with their day-to-day Salesforce challenges, and expertise impacts clients’ ROI and alter administration.

Panaya offers actionable insights to assist create an agile but protected Salesforce expertise, making certain that your entire change journey is optimized each by way of quicker deliveries and by eliminating expensive dangers to:

  • Improve the effectivity of any Salesforce workforce, which interprets to higher ROI for the group
  • Substantially scale back improvement prices
  • Resolve points quick and early in order that it’s cost-effective and easy to repair
  • Allocate the saved time for innovation to push the enterprise ahead
  • Build a strong and sustainable Testing technique. Record your processes
  • Keep adjustments below management to satisfy compliance requirements

Avi Rosenfeld, the General Manager for Panaya ForeSight shares, “As a part of our philosophy, we keep shut and attentive to the wants of our clients. As an organization that helps make change a optimistic expertise, we all know that we additionally must continuously develop and innovate to satisfy the dynamic wants of the market. For instance, we see many purchasers going through challenges with their Salesforce CPQ system, so we at the moment are increasing our resolution to assist CPQ.”

Disruptive Features Suited for Market Needs

Panaya ForeSight is the primary resolution out there that makes use of Salesforce metadata evaluation to hurry up Salesforce deployments and scale back the danger of errors and bugs. Although it isn’t the one resolution coping with Salesforce adjustments, it’s the solely resolution that gives a 360° evaluation of the affect of each given change, corresponding to visualization of the impacting and impacted elements and direct and oblique affect. ForeSight helps corporations predict danger upfront and scope Testing based mostly on danger.

ForeSight empowers Salesforce professionals to be two steps forward of the danger and never be stunned when it’s already too late and really costly. ForeSight makes use of Artificial Intelligence methodologies to foretell exactly what’s going to break and ship the suitable insights with options to repair it and ultimately easy methods to interact higher with enterprise customers.

Salesforce is a hyper-dynamic firm which at all times provides new parts and options to supply its clients. It generally is a new disruptive function, like a devoted DevOps resolution carried out within the platform itself, or a brand new platform like CPQ (Revenue cloud). It challenges Panaya ForeSight to maintain updating its choices and at all times be related and conscious of the ‘market’s wants. In this ever-changing ecosystem, the corporate goals to undertake new applied sciences quick and at all times be one step forward to keep up management.

As an organization that brings options to one of many quickest rising and ever-changing platforms, Panaya is structured to maintain pushing the bounds and supply further worth, including new capabilities and overlaying extra use instances. It is Smart Testing for Salesforce, CPQ assist, Change Watch, and Org Comparison or including AI and intelligence to handle the DevOps cycle.

Superb Customer Experience and Service

Panaya ForeSight has a robust workforce of buyer success managers that work carefully with each shopper, making certain that it totally understands the shopper’s challenges and wishes and offers the perfect resolution to reply these wants. ForeSight helps the workforce present an excellent buyer expertise and repair and retains it near the market. Most of the options requested by a particular buyer can even assist different clients or prospects.

Avi notes, “We additionally work very carefully with Salesforce to ensure we perceive their roadmap and imaginative and prescient and develop options to assist Salesforce customers with each problem they could face. Be it with Salesforce CPQ, Vlocity or MuleSoft, what’s widespread is that their deployments are advanced. It consists of configurations as information packs together with metadata, pushed by advanced relationships between objects. Panaya ForeSight is right here to simplify the understanding of the Metadata and Data dependencies and assist Salesforce professionals do it proper!”

Panaya ForeSight is designed to assist Salesforce groups scale back the burden of guide work and investigations wanted each time a change is requested by the enterprise customers or initiated by the workforce to enhance the Org performance. Any Change – whether or not it’s a huge venture or a minor tweak – can be analyzed by ForeSight.

Avi explains, “For us, new tendencies are the norm for the final couple of years. We at all times concentrate on advancing our expertise to deliver extra worth to our customers. This yr we’re extending our providing in 3 major fields: supporting Impact Analysis for extra Salesforce purposes / Clouds, corresponding to CPQ (Salesforce Revenues), turning any perception into an actionable one to offer extra visibility and dashboards to managers and customers, and increasing our Test administration resolution to assist the brand new wants of Salesforce testing.”

Panaya’s options “Foresee the long run” and expend the predictive analytics boundaries to show them right into a prescriptive one: it’s not sufficient simply to point out an necessary piece of knowledge. This is the important thing to reaching quicker and safer outcomes: begin with forecasting each side of change, dealing with adjustments, and fixing issues shortly as soon as they happen. The workforce explains, “We know from clients that by with the ability to repair points at very early levels, they may save substantial prices for the enterprise. We give the Salesforce workforce the arrogance they should innovate with out being afraid of failure. ‘It’s the ForeSight AI energy. Add to it state-of-the-art collaboration, and there you may have it. With ForeSight, SFDC groups can perceive the 360° context for growing a brand new function, investigating the basis of a bug, or managing a check state of affairs.”

Smart Testing Solutions

Panaya is engaged on enhancing the Smart Testing resolution. Avi says, “We realized that because the Salesforce market matures, present testing methods and instruments that used to work prior to now are simply not ok for the market’s wants. Panaya’s AI-enhanced change intelligence platform will mix cross-functional enterprise course of testing with good change evaluation.”

It is the primary AI-powered testing resolution that’s designed particularly for Salesforce. With a Risk-Based Testing method to adjustments, the answer is aware of what to check, accelerates regression check cycles, and removes over-testing by specializing in testing the impacted areas. Panaya Smart Testing resolution allows our clients to scale back their check cycles, speed up their digital transformation and utterly scale back the danger.

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