Delivery and Dine-in – UAE’s Evolving F&B Market

The meals and beverage trade within the UAE is by far probably the most flourishing trade within the area with an estimated development forecast of 6.8% CAGR predicted through the interval of 2022-2027 (Mordor Intelligence). There are a number of elements that play a task in enabling the fast development, these embody an rising variety of expats settling into the area, excessive disposable earnings, rising inflow of vacationers, city life, international funding alternatives and the ever-changing tastes in buyer’s meals habits. UAE is among the only a few nations to have efficiently dealt with the disaster of the COVID-19 pandemic which helped in fast restoration of the UAE financial system.

Manhal Nasser, CEO of AWJ Investments, examines two main elements which have impacted supply in addition to eating within the latest years.


Impact of COVID-19

The 12 months 2020 marked a vital and radical change within the Food service market globally, and the UAE was no exception. An necessary issue that affected all companies was the nationwide lockdown restrictions, which meant that dine-in wasn’t an choice prospects may look for the subsequent few months. Most affected had been unbiased F&B entities that didn’t have correct help programs or provide chain companions that would mitigate the disaster versus their multinational foodservice rivals. Additionally, it was extremely tough for many who didn’t have an internet enterprise mannequin integrated into their present companies.

Global shutdowns brought on stagnation and worldwide unfavorable impacts on the F&B provide chains all over the place which pressured many meals service operators to make a transformational change of their enterprise fashions to remain afloat.


Quick commerce or Q-commerce, the newest and most swift development in E-commerce has gained immense significance put up the Covid-19 pandemic. Globally, the Q-Commerce commerce, which was valued at roughly $25 billion in 2021, is predicted to develop to $72 billion by 2025. Furthermore, there isn’t any denying the pandemic gave rise to accelerated digital transformation for companies, which might in any other case have taken a number of years, and have additionally brought on a serious shift in buyer preferences.

The main rise in Q-comm, born to deal with unprecedented instances, appears to have change into a way of life selection the place comfort has change into paramount. Additionally, ordering meals deliveries is far faster and simpler with assorted decisions and choices to trace orders in actual time which provides adequate transparency to the shoppers from placement of order to the precise time of supply.

According to latest studies by Statista, UAE is the second largest F&B marketplace for on-line meals supply within the MENA area with an annual market dimension of US$ 834 million. F&B companies within the UAE began utilizing a mixture of cloud kitchens, franchising, mergers and acquisitions, digital branding, partnership with aggregator platforms and third-party supply operators as adaptive enterprise methods to cater to the market demand and acquire a aggressive edge.

As a results of the pandemic, POS income for dine-in was undoubtedly decrease by 70% through the first half of 2020, however as a result of UAE’s efforts in bringing again the financial system by implementing the free vaccination drive and ease of lockdown restrictions with cautious monitoring of rules, buyer dine-in choices started to choose up slowly through the second half of the 12 months. According to the Dubai Chamber of Commerce and Industry’s newest report, on-line F&B gross sales grew by 255% in 2020 to hit $412 million with an 8.5% CAGR, which is forecasted to succeed in $619 million by the 12 months 2025.

As comfort and private security have taken predominance throughout these instances, an rising development is noticed in on-line F&B orders with the promise of supply inside 45 minutes or much less. This would imply many extra enterprise entities and rivals shall be getting into the Q-commerce community. Certainly, there shall be varied challenges and strain factors to navigate with the intention to appeal to prospects and obtain a aggressive edge.

A few notable elements resembling UAE’s great and professional dealing with of the COVID-19 disaster, Expo 2020, surge in tourism, and a gradual restoration of the financial system as an entire, has enabled UAE’s F&B trade to bounce again efficiently.

All in all, dine-in is getting again to regular within the UAE post-pandemic, nevertheless, companies should proceed to introduce distinctive and genuine experiences to their clientele with the intention to preserve buyer loyalty. In phrases of supply choices, revolutionary options are certainly right here to remain and can most undoubtedly witness an upward development trajectory within the long-term; owing to fast technological transformation, widespread web penetration and the everlasting shift in client behaviours resembling comfort, ease, and security.



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